Maintaining a clear dashboard “Action List” in RMS is important for a number of reasons. First off, a well-organized action list allows users to quickly view, group, sort and access reports requiring attention without wading through an extensive list. Secondly, it improves overall system performance. Since the Workflow manager is processing all unresolved and posted actions, the longer list becomes – the more processing is required.
Managing the Items on a user action list in RMS2 is super simple. Please explore this video and I'll show you how.